Payment Information
Effective date: August 1, 2025
1. Overview
This page explains how payments are accepted and processed when you shop with hintsylee. By completing a purchase, you agree to the terms below.
2. PayPal Payments
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We currently accept PayPal as our payment method.
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At checkout, you will be redirected to PayPal’s secure website to log in and approve your payment.
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You can pay using your PayPal balance, linked bank account, or payment card, depending on your PayPal account settings.
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Any fees charged by PayPal are governed by PayPal’s own terms and conditions.
3. Prices, Taxes, and Fees
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All prices on our website are shown in USD.
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Your bank or PayPal may apply currency conversion or international transaction fees; these are your responsibility.
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Product prices do not include customs duties, import taxes, or carrier fees that may be charged on delivery.
4. Payment Security and Authorization
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Payments are processed securely through PayPal. hintsylee does not store your full card details.
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PayPal or your bank may require additional verification (such as 3D Secure or one-time codes) to authorize the payment.
5. Fraud Prevention and Order Review
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All orders may be reviewed for potential fraud or unauthorized activity.
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We may cancel an order if payment cannot be verified or is considered high risk. Any captured funds will be refunded where appropriate.
6. Refunds
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Refunds for approved returns or order issues are issued to the original PayPal account used for the purchase.
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Once a refund is approved, we normally process it within 5 business days.
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Original shipping fees are generally non-refundable unless required by law or where we are at fault.
7. Order Updates and Cancellations
To update or cancel an order, please contact us as soon as possible at support@hintsylee.com.
If the order has already been prepared for shipment or shipped, cancellation may no longer be possible and your request will be handled under our standard return and refund rules.